Professional washroom services provider, Sanaway, has launched its new inclusive ‘ONE’ hygiene service, the UKs first one-stop solution for all washroom environments that aims to normalise the presence of a universal hygiene unit that can be used by everyone who needs them, regardless of whether they use male, female, unisex, or accessible washroom facilities.
It’s estimated that one in ten people suffer with urinary incontinence in the UK, and men, women and children can all be affected. ‘ONE’ hygiene disposal units can be used by anyone experiencing urinary incontinence issues which may be related to conditions such as the menopause, a stroke, dementia, obesity and prostate cancer, or because of disability and certain neurological conditions.
Sanaway’s Co-founder and Director, Patrick Martin said: “Our ethos is to make Sanaway’s services as inclusive as possible. The ‘ONE’ service enables us to support the wider population by providing access to one universal hygiene service that can be used by everyone who needs them.
“ONE is unique in its approach and will also help remove the discomfort and stigma some customers experience when discussing hygiene disposal requirements. Equally important for our customers, there is no premium attached to the new service, and no associated ‘Duty of Care’ charge.”
The ONE service enhances Sanaway’s industry-leading, auditable Zero Waste to Landfill philosophy. Using Energy from Waste (EFW) technology, 99.995% of waste is recycled, with just 0.005% non-recyclable. This sustainable solution diverts over 50 tonnes of waste annually from landfill and helps power 50,000+ homes. ISO 9001 accreditation also ensures quality management, while the service supports ISO 14001-certified businesses in meeting continuous improvement goals.
As prostate cancer is now the most commonly diagnosed cancer in England and one in eight men in the UK will get prostate cancer in their lifetime, ONE will also serve the increasing need for businesses to provide hygiene units in male washrooms for the disposal of personal incontinence products.
Sanaway has forged a partnership with The Prostate Project which supports local hospitals and the University of Surrey in detecting and treating prostate cancer by funding equipment, cancer research, specialist staff, and patient support.
“Through our partnership with The Prostate Project, all ONE service users receive health information to display in washrooms, communicating the risk factors for prostate cancer and the importance of a PSA test for early prostate cancer detection,” said Sanaway’s Co-founder, Graham. “My father-in-law passed away from prostate cancer in 2020. He was too embarrassed to discuss his symptoms. Early detection could have led to less discomfort and possibly more time with us, as caught early prostate cancer is usually curable. So we’re also encouraging customers to offer PSA blood testing to employees via The Prostate Project’s mobile testing facility, The Man Van, potentially helping men get treatment for prostate cancer earlier and ultimately saving more lives.”
Founded in 2006, Sanaway puts steady year-on-year growth and 95% client retention down to its commitment to exceptional, personalised and reliable customer service, transparency, and environmental responsibility. There’s no call centre, just direct communication backed up with swift response times from their dedicated staff.
A client since 2016, Twickenham Film Studios opened in 1913 and is the oldest film studios within the M25 which sits within a 2.5-acre site that houses over 40 permanent staff.
Studio Manager, Liz Westwood said: “The studios is a busy site, and we wanted a service provider that could not only manage the hygiene waste removal correctly but also in a timely fashion. Sanaway impressed us with their professionalism, fast response and strong environmental values; we've seen improved hygiene, lower costs, and saved time."
